Carpet Pet Stains & Odor Removal Services

Carpet Pet Stains & Odor Removal in Rochester, NY

In Pittsford, Rochester, Victor, Fairport, Brighton, NY, and the Surrounding Areas

Real Solutions for Pet Messes with Deep Carpet Cleaning That Works

We love our pets, but let’s face it, accidents and messes are part of the deal. Whether it’s a puppy still learning, a senior pet having trouble, or just a day of muddy paws and fur, Pinnacle Eco Clean helps you keep your home clean, fresh, and odor-free.
We specialize in pet stain and odor removal for carpets, area rugs, sofas, and sectionals using safe, effective methods that treat the problem at the source.

Surfaces We Treat

All methods are safe for pets, kids, and sensitive fabrics.

Pet Odor Removal

Serving All of Greater Rochester

We offer pet stain and odor removal services across:
Rochester, Fairport, Brighton, Pittsford, Victor, Monroe County, and surrounding areas.

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The Ultimate 8-Step System for Healthy Indoor Living

Why Pet Stains Are Tougher Than They Look

Pet accidents, especially urine, don’t just stain. They soak deep into carpet padding, upholstery foam, and even subflooring. Over time, this can lead to:
  • Permanent discoloration
  • Strong ammonia-like odors
  • Bacterial growth and mold
  • Repeat accidents in the same spot
Quick action helps, but store-bought cleaners often only treat the surface, and some even set the stain permanently. And urine is just the beginning.

Why Pet Odors Linger Even After Cleaning?

Pet-related odors can be stubborn because they go deeper than the surface.
Here’s why:

  • Urine salts and acids stay trapped in the carpet pad, foam, or subfloor.
  • Vomit and feces leave behind bacteria that continue to smell over time.
  • Pet oils and fur hold odors that get reactivated with heat and humidity.
  • DIY sprays or powders often mask smells temporarily, but don’t remove them.

We use professional enzyme and odor-neutralizing treatments that break down the organic compounds, not just cover them up.

How We Locate & Remove Pet Odors

Pet odors often go beyond what you can see. They can settle into carpets, furniture, ductwork, walls, or even cabinetry. That’s why we don’t just mask the smell, we identify the true source before starting any treatment.

We classify pet odor sources into two main categories:

  • Surface Odors
    Found in carpets, rugs, or upholstery
  • Airborne Odors
    Trapped inside HVAC systems, walls, or cabinets.

If the odor is in the carpet, we apply a specialized deodorizer directly into the fibers, just like how the accident occurred, and extract it with our Water Claw vacuum plate.
If it’s in the air, we use fogging, ozone treatment, or essential oil cabinets to neutralize the odor throughout the space.
Once we’ve pinpointed where the odor is coming from, we move forward with a targeted cleaning process.

Our Pet Stain & Odor Removal Process

We use a proven, multi-step method designed to fully eliminate both the visible stains and the hidden odors:

  1. Inspection & UV Detection: To locate all affected areas, even those not visible.
  2. Enzyme Pre-Treatment:  Breaks down organic waste like urine, feces, or vomit.
  3. Deep Extraction:  Flushes out urine salts, bacteria, and residue using low-moisture hot water equipment.
  4. Odor Neutralization: Destroys odor at the molecular level using pet-safe deodorizers.
  5. Optional Pad Injection: For heavy contamination, we treat the carpet padding without removing the carpet.
Before And After Spot Removal
woman-suffering-from-pet-allergy

How to Tell If You Need Pet Odor Removal

If any of these sound familiar, it’s time for a professional deep clean.

Why Choose Pinnacle Eco Clean?

Frequently Asked Questions

Not if we treat the full area. We use products that break down odor at the source, not just mask it. If only the surface is cleaned, the smell may return.
Yes. We use certified safe products that are non-toxic and residue-free.
We can significantly reduce or eliminate many old stains and odors. Complete removal depends on the type of carpet, how long it’s been there, and if it has reached the subfloor.
Most pet treatment appointments take 1 to 2 hours, and drying typically takes 3–6 hours, depending on ventilation.

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